Many customers around the globe visit RamaDBK and each meeting is unique and is a great experience. We get a great chance to understand the customer better and by that, we understand the regional business better as well. With this knowledge, we can assist the next customer from a similar region and pass on the [...]
Understanding individual customer needs is essential to any successful business relationship and RamaDBK understands this very well. When we meet customers we take extra care to understand the customer’s business plan so we can support that and work towards a mutually beneficial future. South Asian customer Mr. Chen, visited RamaDBK after numerous phone conversations to discuss [...]
Friendly service is as essential as efficient service, many Sales Coordinator will pressure the customer unnecessarily to finalize the sale. But with RamaDBK we understand it is a big decision and the customer needs to consider all options before making the final decision. When Mr. Bert contacted us from Europe and spoke with our experienced [...]
With the arrival of 2024, new resolutions soon followed. RamaDBK’s constant resolution has always been to reach new heights. With that in mind, RamaDBK is visited by many new customers who are looking to expand and reach new heights themselves. Mr. Wan, from South Asia, visited RamaDBK to get a better understanding of RamaDBK and its [...]
Mr. Johua from the Caribbean is a sports car enthusiast and proud owner of Subaru Impreza WRX. He was looking for a Power Steering Pump for his car when he got in contact with RamaDBK spare parts Sales Executive Mr. Hamjan. “Had a great experience with RamaDBK. I purchased parts and was well taken care of [...]
Customers across the globe contact RamaDBK customer care for assistance locating specific spare parts. Mr. Alec from the Caribean contacted RamaDBK customer care Mr. Ritchie for the same reason and Mr. Ritchie connected Mr. Alec with RamaDBK spare-parts specialist Mr.Hamjan.“Ok, so my experience so far has been great my first purchase has been a success [...]
Delivering genuine spare parts along with great timely service is the motto of the spare parts. With spare parts requirements, RamaDBK specialists discuss in detail with the customer so the correct spare parts reach the customer every time. Vehicle assembly diagrams are shared and requirements are checked and re-confirmed before couriering. Mr. Godfrey from the [...]
Powered through 2023 and in the blink of an eye, 2024 is here. A year of rebuilding is past us but we must continue to improve. Rama Group President Mr. Jagath Ramanayake, is leading RamaDBK Limited to new heights and our valued customers can expect continued great service and greater things are coming your way. Our [...]
Sometimes you need advice when deciding many things in life, we rely on professionals to support us or guide us with their experience so we can make an informed decision. With RamaDBK we have many experienced Sales Coordinators who have dealt with many customers for many years in many regions, so when a new customer [...]
We are delighted to announce a significant visit to our Yokohama office by a distinguished guest from the Sri Lankan government. Mr. Jagath Ramanayake, our esteemed CEO, had the pleasure of hosting the visitor, who was keen to gain insights into our vehicle export procedures and deepen his knowledge in this domain. During the visit, Mr. [...]
When you buy a vehicle for your personal use many times you want to personalize it or change the vehicle to suit your personality. A small trinket added to the vehicle will change the vehicle outlook completely and it will be one of a kind. Not many companies can offer a ‘Once Stop Car Shop� [...]
Making a connection with a new company is a very daunting task, especially when purchasing a vehicle for the very first time, but when you see your trust being rewarded in the best possible way, you know you made the right call. Ms. Svetlana Cyrus is such a customer who was looking for a perfect [...]
It is important to ensure the customer’s interests are met when delivering the best services to the customer. It’s not about delivering the best quality car, it’s about delivering the best-suited car. At RamaDBK we understand this completely and always look to deliver the best-suited vehicles to our valued customers.Mr. Lahiru. I wish to thank [...]
It is a great honor when customers from around the world visit us at our head office in Yokohama, Japan. It is a further honor when we are visited by the local Japanese clients and service providers. Mr. Akio or Akio San as we address in Japan, is a long-term business partner of RamaDBK, and [...]
Complete and professional services from RamaDBK from start to finish. From the moment you contact RamaDBK to reserve a vehicle, complete payments, shipping arrangements, and finally documents courier, RamaDBK offers the best support with the most professional services. With purchasing a vehicle online, we understand the customer needs to be updated on a regular basis [...]
In an exciting development for our company and our valued SLAAJ members, Mr. Nuwan Raigamage, representing DGL Sankyo Logistics, recently held a productive meeting with our esteemed Company President, Mr. Jagath Ramanayake, at our head office. The purpose of the meeting was to explore potential collaboration in the field of vehicle logistics services, specifically focusing [...]
Our experienced sales staff has accumulated significant experience in delivering excellent service to customers around the globe. It’s always an outstanding achievement when customers send their gratitude for the vehicle you send for them. Mr. Bhagwhat from East Africa was looking for a great condition RAV4 when contacted RamaDBK’s experienced Sales Coordinator Mr. Nazeer.“Dear Mr [...]
Our Sales coordinators are always on the lookout for loaded perfect vehicles as they are high in demand. Along with the dedicated purchasing department Sales team works vigorously to deliver the best vehicles Japan has to offer to our valued customers. Mr. Ishaq was in contact with our South Asia Sales expert Mr. Nazeer for [...]
