Customer Care

Privay Policy

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In compliance with the Personal Information Protection Act (hereinafter, "PIPA") RamaDBK Ltd. (hereinafter, "RamaDBK") will make efforts to protect personal information in accordance with the following privacy policy.

Definition of Personal Information

"Personal Information" means any information concerning living individuals, such as name, date of birth, and other descriptions that can be used to identify specific individual persons (including any information that can be easily collated with other information and, by doing so, can be used to identify specific individual persons).

Privacy Policy

This summary of our Privacy Policy applies to the Web sites operated by RamaDBK Ltd. in addition to Twitter, Facebook or other social networking sites, and their respective contents, whether accessed via computer, mobile device or other technology (all such Web sites are collectively referred to as the "Sites").
This Privacy Policy explains what information may be collected through the Sites, how such information may be used and/or shared with others, how we safeguard it and how you may access and control its use in connection with our marketing communications and activities. Please read this Privacy Policy carefully, because by using the Sites you are acknowledging that you understand and agree to the terms of this Privacy Policy. In addition, please review our Terms and Conditions which governs your use of the Sites and any content you submit to the Sites.

1. Information We Collect

Information You Provide to Us

You can visit the Sites to read and learn about our products and services, without telling us who you are and without revealing any personally identifiable information. However, to use certain features or to participate in any special programs, you may need to provide certain personal information. RamaDBK will obtain personal information of Users through fair and appropriate methods only within the scope necessary for the purpose of use.
The Sites may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as your name, e-mail address, telephone number, or home address ("Personal Information"). For example, RamaDBK may collect Personal Information when you register on the Sites, request information, submit comments or participate in sweepstakes, contests, games, special events, promotions, blogs and chats, and surveys ("Programs") or other feature of the Sites, or otherwise communicate or interact with us. The Sites may also ask you to provide other information about yourself, such as demographic information (gender, postal/ZIP Code, age, etc.) or certain information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information. If you do not want your Personal Information collected, please do not submit it.
The Sites may collect the below types of information from you:
Blogs and Public Areas: Please remember that blogs are public areas on the Sites and chat rooms may be public areas on the Sites. Any information posted in these areas can be viewed by other visitors or Internet users. You should not upload or post Personal Information in these public areas. RamaDBK is not responsible or liable in any way for the Personal Information posted to or transmitted through these public areas.
Friend to Friend: Some features on the Sites may permit you to submit information about other people. For example, if you wish to invite your friends to participate in a Program offered on the Sites or forward particular content from the Sites to your friends, you will be asked to submit your friends' e-mail addresses. Our use, sharing and protection of the other person's information will also be subject to the terms of the Program and this Privacy Policy.

Information You Provide to Us

Whenever you visit or interact with the Sites, RamaDBK, as well as any third-party publishers or Web sites and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Sites are accessed and used ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time, and the preceding page views. This statistical data provides us with information about the use of the Sites, such as how many visitors visit a specific page on the Sites, how long they stay on that page, and which hyperlinks, if any, they "click" on. This information helps us keep our Web site fresh and interesting to our visitors and tailor content to a visitor's interests. Usage Information is generally non-identifying, but if RamaDBK associates it with you as a specific and identifiable person, RamaDBK treats it as Personal Information.
RamaDBK also automatically collects your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology or other device (collectively, "Device") you use to access the Sites. A Device Identifier is a number that is automatically assigned to your Device when you access a Web site or its servers, and our computers identify your Device by its Device Identifier.
The tracking technologies used on the Sites to collect Usage Information, including Device Identifiers, may include, without limitation:
Cookies. Cookies are data files placed on a Device when it is used to visit the Sites. RamaDBK, or our third-party advertising service providers, may place cookies or similar files on your Device for security purposes, to tailor our communications with you, facilitate site navigation and to personalize your experience while visiting our Sites. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our Sites and pages visited. Cookies and other tracking technologies allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Sites; and determine the correlation between RamaDBK purchasers and the sites they visit. If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you, choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your RamaDBK account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Pixel tags. A pixel tag is a transparent graphic image, sometimes called a Web beacon, clear GIFs or tracking beacon, placed on a Web page or in an e-mail, which indicates that a page or e-mail has been viewed. In addition, a pixel tag may tell your browser to get content from another server. In order to ensure the safekeeping of your information, network advertising companies and publishers are not permitted to directly collect Personal Information on our Sites.

2. How we use the information we collect

RamaDBK uses the information we collect about and from you for a variety of business purposes, including for example, to: respond to your questions and requests such as requests for product information, new vehicle stock information alerts, campaign mails, and brochures; enable you to participate in promotional activities, or other Programs; provide you with access to certain services, areas and features of the Sites; verify your identity; communicate with you about your account and activities on the Sites and, in our discretion, changes to any RamaDBK policy; tailor content, advertisements and offers we serve you; improve the Sites; process applications and transactions; for internal business purposes; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent.
In relation to the provision of services by the Company and its affiliated entities, RamaDBK will use the personal information it possesses for the following purposes of use. The personal information possessed by RamaDBK will not be used for any purpose other than such purposes of use, except for where permitted under the PIPA and other related laws and ordinances.

Safety Management of Personal Information

Provision of Personal Information to Third Parties

RamaDBK will not provide or disclose any User-provided personal information to any third party without the Users' consent, unless otherwise permitted under the PIPA or other related laws and ordinances.

Compliance with Laws and Ordinances

RamaDBK will comply with the PIPA and other related laws and ordinances.

Disclosure, Correction, etc. of Personal Information

If a person who has provided personal information requests any disclosure, correction, addition, deletion, etc. of his/her own personal information, RamaDBK will take appropriate responses to such request. For inquiries, please contact RamaDBK.

Disclosure, Correction, etc. of Personal Information

RamaDBK will address any inquiry from a User with respect to RamaDBK's handling of personal information.


RamaDBK may revise the contents of this Privacy Policy either in whole or in part. If this Privacy Policy is revised, it will be published on this website.
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